Remote Call Quality & Compliance Analyst
Kuna, Ada County, Idaho, 83634, USA
Listed on 2026-11-01
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Quality Assurance - QA/QC
Data Analyst, Regulatory Compliance Specialist
Carrington Mortgage Holdings is seeking a Quality Control Communications Analyst to monitor live or recorded customer interactions across phone, email, and online channels. The role ensures compliance with quality and regulatory guidelines and supports ongoing process improvements.
You will report findings to servicing management, assist with scoring guidelines, and participate in calibration meetings. A strong attention to detail and 2+ years in call monitoring or QA are required, with a high
This opening is for the Remote Call Quality & Compliance Analyst role at Carrington.
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This posting is for the Remote Call Quality & Compliance Analyst role at Carrington, based in Boise, , United States.
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