Remote Quality Assurance & CX Analyst
Santa Fe, Santa Fe County, New Mexico, 87501, USA
Listed on 2026-11-04
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Quality Assurance - QA/QC
QA Specialist - Analyst/Manager, Quality Control - QC Analysts/Managers
The Nex Rep LLC quality specialist analyzes calls, emails, social media posts and SMS contacts from Nex Rep's independent marketplace contractors to identify trends and ensure they meet client standards.
The role involves real-time or post-call evaluation, providing actionable feedback, calibrating scoring with the client, and sharing trend insights with the certification and operations teams to drive quality improvements across Nex Rep's network.
Are you ready to take on the Remote Quality Assurance & CX Analyst role at Nex Rep LLC?
We invite applications for the Remote Quality Assurance & CX Analyst position located in Santa Fe, NM, United States.
The following role is for a Remote Quality Assurance & CX Analyst with Nex Rep LLC.
Our group is growing, and we are hiring a Remote Quality Assurance & CX Analyst in Santa Fe, NM, United States.
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