Remote Quality Assurance & Client Insights Specialist
Weirton, Hancock County, West Virginia, 26062, USA
Listed on 2026-11-05
-
Quality Assurance - QA/QC
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS contacts from its independent marketplace contractors, identifying trends and coordinating with certification and operations teams to ensure client standards are met.
The role involves evaluating agent performance, monitoring workflows in real time or post-hoc, reviewing customer satisfaction data, and delivering actionable feedback to contractors and internal teams to improve quality outcomes.
The following opportunity is for a Remote Quality Assurance & Client Insights Specialist with Nex Rep LLC.
This is a Full Time role.
The position is based in Charleston, WV, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 25.000 - 36.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).