Remote Customer Experience Quality Specialist
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Quality Assurance - QA/QC
Job Description & How to Apply Below
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from the company’s independent marketplace contractors. You will identify trends and collaborate with certification and operations teams to ensure client standards are met.
You will assess agent-customer interactions, monitor workflow, review satisfaction data, and provide actionable feedback and calibration input to align scoring with client needs.
We have an opening for a Remote Customer Experience Quality Specialist in Bristol, RI, United States within Management & Operations, Sales.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in Bristol, RI, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 21.000 - 39.000.
We aim to respond to suitable candidates as soon as possible.
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