Remote Customer Experience Quality Specialist
Iowa City, Johnson County, Iowa, 52245, USA
Listed on 2026-11-06
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Quality Assurance - QA/QC
Nex Rep LLC in the United States is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from Nex Rep's independent marketplace contractors. The role focuses on identifying trends and working with certification and operations teams to ensure client standards are met.
Responsibilities include real-time monitoring, providing feedback, calibration participation, and presenting findings to contractors. Strong Excel and collaboration skills are essential.
The following position is for a Remote Customer Experience Quality Specialist with Nex Rep LLC.
Learn more about the Remote Customer Experience Quality Specialist role in the description above.
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Join Nex Rep LLC and contribute to our ongoing work.
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This posting is for the Remote Customer Experience Quality Specialist role at Nex Rep LLC, based in Iowa City, IA, United States.
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