Quality Assurance Analyst – Customer Interactions
Iowa City, Johnson County, Iowa, 52240, USA
Listed on 2026-11-06
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from Nex Rep’s independent contractors to identify trends and ensure client standards are met.
Responsibilities include real-time or post-analysis monitoring, providing scoring details, and participating in calibration sessions with the client to align on scoring. Remote work options available with travel for occasional meetings.
The Quality Assurance Analyst – Customer Interactions role at Nex Rep LLC is now open for applications in IA, United States.
The following opening is for a Quality Assurance Analyst – Customer Interactions with Nex Rep LLC.
Our organisation is growing, and we are hiring a Quality Assurance Analyst – Customer Interactions in IA, United States.
This opening is for the Quality Assurance Analyst – Customer Interactions role at Nex Rep LLC.
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