Remote Service Quality Analyst — Calibration & Coaching
Arlington, Tarrant County, Texas, 76001, USA
Listed on 2026-11-06
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Quality Assurance - QA/QC
IT QA Tester / Automation, QA Specialist - Analyst/Manager
Support Ninja in the United States is seeking a Service Quality Analyst to monitor and score phone, chat, and email interactions, ensuring quality standards are met across all channels.
You will participate in calibration sessions with Service Delivery and clients, provide feedback for coaching, maintain records, and contribute to training programs.
The role emphasizes independent prioritization, collaboration with other departments, and a positive, empathetic approach to customers and colleagues.
As a Remote Service Quality Analyst — Calibration & Coaching, you will play an important part at Ninja Partners LLC in TX, United States.
We are looking to fill the Remote Service Quality Analyst — Calibration & Coaching position at Ninja Partners LLC in TX, United States.
The Remote Service Quality Analyst — Calibration & Coaching role at Ninja Partners LLC is now open for applications in TX, United States.
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