Remote Quality Assurance Specialist – Agent Interactions
Bozeman, Gallatin County, Montana, 59715, USA
Listed on 2026-11-07
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Quality Assurance - QA/QC
QA Specialist - Analyst/Manager, Quality Control - QC Analysts/Managers
Nex Rep LLC is seeking a quality specialist responsible for analyzing calls, emails, social media posts and SMS contacts from Nex Rep’s independent marketplace contractors, identifying trends, and working with certification and operations teams to ensure client standards are met.
You will assess agent interactions, monitor real-time or post-hoc workflows, review customer satisfaction data, provide recommendations for the client’s quality scorecard, and support calibration sessions and feedback to
This role, Remote Quality Assurance Specialist – Agent Interactions at Nex Rep LLC, could be your next opportunity.
As a Remote Quality Assurance Specialist – Agent Interactions, you will play an important part at Nex Rep LLC in Montana City, MT, United States.
We invite applications for the Remote Quality Assurance Specialist – Agent Interactions position located in Montana City, MT, United States.
The following role is for a Remote Quality Assurance Specialist – Agent Interactions with Nex Rep LLC.
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