Remote Call Center QA Analyst - Medi-Cal Quality
Canton, Stark County, Ohio, 44701, USA
Listed on 2026-11-07
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Quality Assurance - QA/QC
IT QA Tester / Automation
Gainwell Technologies is seeking a detail-oriented Call Center Quality Assurance Analyst to support California's Medi-Cal program. In this role, you will monitor and evaluate customer interactions to help ensure accuracy, compliance, and a consistent customer experience across our contact center operations.
You will analyze quality results, identify performance trends, participate in calibration sessions, and partner with Quality, Operations, and Training teams to help strengthen service
The Remote Call Center QA Analyst
- Medi-Cal Quality position in the Management & Operations, IT & Technology field is open for applications.
As a Remote Call Center QA Analyst
- Medi-Cal Quality, you will play an important part at Gainwell Technologies LLC in Columbus, OH, United States.
We invite applications for the Remote Call Center QA Analyst
- Medi-Cal Quality position located in Columbus, OH, United States.
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