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Remote OSS Operations Lead: Quality & Training

Remote / Online - Candidates ideally in
Memphis, Shelby County, Tennessee, 38117, USA
Listing for: Sedgwick
Full Time, Apprenticeship/Internship, Remote/Work from Home position Listed on 2026-11-11
Job specializations:
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR

Job Description & How to Apply Below

Sedgwick is seeking an OSS Team Lead in Tennessee for a telecommuter role. You will supervise Operations Support Services staff, define QA standards, and drive process improvements. The position requires solid leadership and claims management experience within a dynamic risk and claims environment.

The role emphasizes training, quality auditing, and workload management while supporting Sedgwick's culture of service, accuracy, and collaboration. Telecommuting is available within TN.

Our group is growing, and we are hiring a Remote OSS Operations Lead:
Quality & Training in Memphis, TN, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in Memphis, TN, United States.

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