Remote Call Center QA Analyst – Healthcare Quality
-
Quality Assurance - QA/QC
-
Healthcare
Job Description & How to Apply Below
Gainwell Technologies is seeking a detail-oriented Call Center Quality Assurance Analyst to support California's Medi-Cal program. In this role, you will monitor and evaluate customer interactions to help ensure accuracy, compliance, and a consistent customer experience across our contact center operations.
You will analyze quality results, identify performance trends, participate in calibration sessions, and partner with Quality, Operations, and Training teams to help strengthen service
We are seeking a motivated Remote Call Center QA Analyst – Healthcare Quality to join Gainwell Technologies in West Sacramento, CA, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Call Center QA Analyst – Healthcare Quality role in the description above.
We appreciate your interest in this position.
Join Gainwell Technologies and contribute to our ongoing work.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
View / Apply for Jobs
Matching My Jurisdiction