Property Management - Remote in KY

Property Management Staff - Remote in KY

Property Management Staff is responsible for day-to-day management of rental properties, including maintenance coordination, repair requests, rent payment tracking, and communication with tenants, owners, and vendors. Working under the direction of the Property Management Manager, this role helps maintain a comfortable living environment and contributes to improving overall customer satisfaction.

職務概要

物件管理スタッフは、賃貸不動産の維持管理・修理対応・入金確認など、日常の物件管理業務を担当します。テナント、オーナー、修理業者との連携を通じて、快適な居住環境の維持と顧客満足の向上を目指します。物件管理マネージャーの指示のもと、チームの一員として業務を遂行します。

• Receive, coordinate, and track repair and maintenance requests.
• Handle temporary payments for repair costs and coordinate reimbursement with the accounting department.
• Monitor rent payments and contact tenants and leasing agents in cases of late or missing payments.
• Manage payments related to property taxes, HOA fees, insurance premiums, and other recurring property expenses.
• Respond to notices, documents, and inquiries from HOAs and insurance companies.
• Review and improve existing work processes to enhance operational efficiency.
• Evaluate and utilize new systems or tools to streamline workflows.
• Propose improvements to enhance service quality for property owners and tenants.

• 修理対応、家賃回収、経費処理など物件管理全般に関する知識
• 顧客・外部業者との折衝経験および高いコミュニケーション能力
• 基本的なPCスキル（Microsoft Office、Google Workspace 等）

• 物件管理または不動産関連業務の実務経験（3年以上が望ましい）
• 米国での不動産・物件管理経験
• HOAや保険会社との折衝経験
• 不動産関連資格
• 日本語・英語のバイリンガルスキル

Entry level

Temporary

Sales and Management

International Affairs