Assistant Property Manager

PART TIME ASSISTANT PROPERTY MANAGER

• Rendall & Rittner
  • Competitive Salary
  • Homebased
  • 25 hours a week

We are looking for a motivated and detail-oriented Assistant Property Manager to join the Rendall & Rittner team working Monday - Friday from 9:30am - 3pm. This is an excellent opportunity for someone looking to build a long-term career in residential leasehold property management, with the support of an award-winning, people-first business.

You will work alongside an experienced Property Manager, taking day-to-day responsibility for maintaining blocks and developments to a high standard, keeping residents informed, and ensuring compliance and service delivery run smoothly.

This is a hands-on, varied role that requires strong organisation, clear communication and a proactive mindset. You will be dealing with a range of stakeholders — from flat owners and tenants to on-site staff, contractors and internal departments — so being personable, professional and solutions-focused is essential.

You will be expected to take ownership of your responsibilities, elevate when appropriate and continuously develop your knowledge of property management best practice.

You'll be successful in this role if:

• Blocks and developments are well maintained and residents are kept informed
• Service charge accounts, budgets and insurance claims are accurately managed
• Health and Safety actions are completed promptly following audits
• You're building strong working relationships with residents, contractors and internal teams
• You're developing your skills and knowledge to progress towards a Property Manager role

Most weeks, you'll be:

• Assisting in the day-to-day maintenance and management of blocks and developments
• Overseeing day-to-day, contracted and cyclical maintenance activity
• Managing electronic data, emails and client files to keep records accurate and up to date
• Responding to flat owners’ and tenants' queries, both verbally and in writing
• Issuing service charge and ground rent applications for payment
• Liaising with the credit control department to chase arrears
• Assisting in the preparation of annual budgets, including reserve funding
• Circulating information to residents on management and maintenance matters
• Ensuring Health and Safety actions are completed following audits
• Logging insurance claims and working with the insurance department to see them through to resolution
• Supporting on-site staff with day-to-day issues, escalating to HR where required

You will work on a remote basis, and will be trusted to manage your time and priorities effectively.

This role suits someone who:

• Is eager to develop a career in residential property management
• Communicates clearly and confidently with a wide range of people
• Is highly organised, with a strong eye for detail
• Takes pride in delivering excellent service and following things through
• Is comfortable managing multiple priorities in a fast-paced environment

• Some exposure to residential property management or a related field
• Familiarity with service charge processes and leasehold legislation (or a willingness to learn)
• Experience handling customer or resident queries professionally
• Confidence using digital systems for data management and communication
• TPI or IRPM membership, or an interest in working towards professional qualifications

• Competitive salary
• Discretionary bonus
• Hybrid working — home-based with site visits
• 25 days holiday plus bank holidays, pro rata
• Private medical insurance, life assurance and enhanced family leave
• Fully funded training and professional development
• Paid sabbaticals as a loyalty reward
• Pension scheme and employee assistance programme
• Discounts across travel, retail, fitness and entertainment

Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a…