Housing Officer Road Estate

Position Summary

Contract:

8 months (end date 31 March 2027).

Working hours:

Full Time. Grade: G36. Salary: £38,256 - £42,060 per annum. Annual leave entitlement: 27 days.

• Deliver an integrated housing service to tenants and leasehold customers, working closely with other teams, councilors and Tenants & Residents Associations to achieve and maintain sustainable tenancies in sustainable communities.
• Provide a proactive and customer focused housing management service across a designated area and ensure the Council fulfills its legal and contractual obligations to tenants and leaseholders.
• Act as a regular and visible presence on Cambridge Road Estate, taking action to keep the neighbourhood safe and well maintained, providing advice, information and reports on any housing management matter.
• Champion resident and community engagement and involvement at all times; including working with residents to develop estate improvement plans.

• Minimum of 2 years’ experience in general needs housing management.
• Experience working within an on-site role, including a presence 4 days per week and occasional work-from-home.

• Generous annual leave entitlement of 25-32 days, plus bank holidays (pro‑rata if part-time).
• Enhanced maternity, paternity, shared parental, adoption and dependents leave.
• Three volunteering days per year in Kingston.
• Hybrid working options, flexible and agile arrangements.
• Access to learning and development opportunities.
• Discounts on local shops, restaurants, gyms, leisure centres.
• Interest‑free season ticket loans.
• Local Government Pension Scheme.
• Bicycle loan facilities and cycle‑to‑work scheme.
• Electric vehicle leasing scheme.
• Confidential health & wellbeing and counselling support.

We are a disability confident employer and guarantee interview to all disabled applicants who meet the minimum essential criteria. We embrace diversity, encouraging applications from underrepresented groups. As an accredited London Living Wage Employer, all employees receive the London Living Wage regardless of contract length or type.

Eligibility for non‑EU workers is evaluated on a case‑by‑case basis under the UK's points‑based immigration system.