Shared Ownership Officer

Overview

Shared Ownership Officer – Leeds – Permanent – 39 hours per week – £30,000. Hamilton Woods Associates are recruiting for a Shared Ownership Officer to assist with resales and staircasing on a permanent basis. Office working will be required at least 4 days a week in the organisation's Leeds-based offices.

• Providing an efficient staircasing and resales service to all homeowners within agreed timescales
• Managing staircasing and resales queries for existing shared ownership properties
• Responding to and driving sales
• Ensuring valuations fairly reflect the value of the property and the share being sold, ensuring equity for both seller and buyer alike
• Instructing appropriate professionals in pursuance of the staircasing or resales work
• Processing all documentation in a proper and timely way, and in accordance with all relevant rules and regulations
• Working collaboratively with property management and finance team members
• Maintaining and updating data from which to provide weekly and monthly reports on sales progress
• Dealing with enquiries and complaints and promoting high customer service standards

• Effective communications skills, both oral and written is essential
• Effective IT skills is essential
• Ability to work to deadlines and under pressure is essential
• Knowledge of leasehold or shared ownership property sales would be advantageous
• Demonstrable understanding of conveyancing process from reservation to completion would be desirable
• An understanding of the legal aspects of leasehold law and regulations would be desirable

• 25 days holiday + bank holidays
• Up to 60 days home working
• Life assurance and critical illness cover