Housing Manager

Location: Burton End

Housing Manager Salary £32,000
-38,000, with great benefits including Health cash plan Permanent, Full time (37.5 hpw) Central Region High Wycombe, St. Albans and surrounding area We cant offer a CoS for this role Home, a place where you belong This is a great job opportunity for a Housing Manager to join Home Groups awesome housing team in the Central Region covering the High Wycombe, Watford and surrounding areas.

As our Housing Manager, youll be the face-to-face customer support to our communities on your patch. It is an ideal job for someone who has a passion for neighbourhood management, including managing anti-social behaviour and supporting our customers through some difficult times. Youll join our team with a real focus on delivering for our customers within our communities. You will be supported by the wider housing management teams, Community Housing Assistants and Financial Inclusion Partners.

Through visibility, engagement with customers and proactivity on our estates, youll really get to get to know our communities. This will help us to improve our local neighbourhoods. What youll do Youll understand the community that you work in for our general needs, shared ownership and leasehold customers covering our homes in the Central Region and decide on the necessary course of action.

You will develop and maintain a community patch plan in collaboration with our customers and external stakeholders. You will represent Home Group in our communities and being present on our estates undertaking Housing Manager tasks such as:
Patch Inspections, Anti-social behaviour management, statutory compliance visits, rent arrears visits and viewings/sign-ups for new customers. Youll progress legal paperwork such as Notices of Seeking Possession and prepare witness statements for anti-social behaviour cases resent Home Group at Court on cases on your patch You will also have involvement across our other housing management functions. Why join us This is more than a job its a place where you feel valued.

With our learning and development offer, and support from friendly colleagues, youll make a real difference every day!

If youre ready to leave behind the ordinary, do something that really  part of one of the UKs top 10 Great Places to Work! You have You will have a background in neighbourhood management processes, either within the housing sector or an alternative sector. Youll have an understanding of housing management, housing law and customer service. You are fully competent in IT and can learn new systems quickly.

Passionate about delivering excellent customer service and have a genuine desire to help your customers. This job can challenge, especially when were dealing with complaints, but your resilience will help you through. Confident working with external partners and stakeholders such as local authorities. Stronger together We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help make

Home Group a great place to work ! The practical bits Hybrid working which involves working from home, in the community or your nearest local office. You'll manage your own diary and be accountable for achieving KPIs. You will need to be able to drive and have access to a vehicle insured for business purposes. Dont worry, well pay your business mileage to cover this use!

Youll need an Enhanced DBS check done and we pay for that.

Whats in it for you?

34 days leave, rising to 39 (this includes bank holidays and a me day) andthe option to buy 5 more each year 2 paid volunteering days each year Matching pension contribution (up to 7% and life insurance of 3x basic salary) Instant pay access with Stream 800 discounts on shops, holidays, days out, tech and more Find out more Click APPLY NOW to see our Housing Manager Job description,find out aboutus,forhelp to applyandfor all our benefits.

Roles can close early, so dont wait. For reasonable adjustments email.