Senior Property Manager

SENIOR PROPERTY MANAGER
Scanlans Property Management  Competitive  Hybrid - Manchester
ROLE OVERVIEW
You will take ownership of a diverse residential block portfolio across the North and Midlands, blending confident client leadership with hands-on building oversight. Working hybrid from our Manchester office 12 days per week, you will balance focused home-working, purposeful site time and in-person collaboration with colleagues and clients.
You will bring proven Higher-Risk Building (HRB) experience and a deep understanding of the Building Safety regime. Your calm, consultative approach will help residents feel heard, clients feel well advised and buildings remain safe, compliant and financially well run.
ROLE EXPECTATIONS
Most days you will prioritise resident and client needs, proactively manage compliance and risk, and keep budgets, works and communication on track. You will plan and attend site visits, drive actions with contractors and colleagues, and ensure records and reporting are accurate, timely and audit-ready. You will be the steady point of contact who moves things forward and makes good decisions.
WHAT SUCCESS LOOKS LIKE
Your HRB buildings are fully compliant, with clear safety cases, robust golden thread records and well-evidenced decisions.
Clients trust your advice; resident satisfaction and engagement scores trend positively with minimal escalations.
Budgets are accurate, year-end accounts land on time, and variances are well explained and controlled.
Planned and major works run smoothly, with transparent Section 20 consultation and deliverables met on time and on budget.
Risks and actions from inspections are logged, prioritised and closed out promptly, with strong contractor performance.
Communication is proactive and clear, with concise updates that pre-empt queries and build confidence.
HOW YOU'LL SPEND MOST OF YOUR TIME
Visiting sites to complete inspections, resident meetings and compliance reviews, prioritising HRB requirements.
Managing service charge budgets, forecasts and year-end packs, and presenting clear financial updates to clients.
Scoping, tendering and overseeing planned and major works, including Section 20 consultation and contractor management.
Coordinating statutory and best-practice compliance, maintaining golden thread records and safety case documentation.
Handling resident and leaseholder queries with empathy and clarity, resolving issues and managing expectations.
Preparing reports and action plans, and collaborating with internal teams to keep tasks on track and delivered.
WHO THIS ROLE IS FOR
You are a proactive, accountable property manager who enjoys ownership and follows through on commitments.
You communicate with warmth and clarity, building trust with residents, clients and contractors.
You are highly organised, comfortable prioritising in a fast-paced environment and keeping meticulous records.
You combine commercial awareness with a safety-first mindset, making sound, evidence-based decisions.
Youre collaborative and curious, keen to share knowledge and keep learning as regulations evolve.
EXPERIENCE THAT HELPS
Managing a mixed residential block portfolio, including high-rise or complex sites.
Working knowledge of the Building Safety Act, HRB responsibilities, and resident engagement best practice.
Leading Section 20 consultations and delivering major works programmes.
Service charge budgeting, analysis of variances and presenting financial reports to clients.
Confident use of property management systems and digital tools to maintain accurate records and workflows.
WHAT WE OFFER
Competitive salary, aligned to experience
Discretionary bonus
24 days holiday plus bank holidays
Private medical insurance, life assurance and enhanced family leave
Fully funded training and professional development
Paid sabbaticals as a loyalty reward
Pension scheme and employee assistance programme
Discounts across travel, retail, fitness and entertainment
ABOUT SCANLANS PROPERTY MANAGEMENT
Scanlans Property Management is a well-established residential block management business, known for delivering a high standard of service to clients, leaseholders and residents across the North and Midlands. We manage a varied portfolio and take pride in providing proactive, professional support that makes a real difference to the communities we look after.
Scanlans is part of Trinity Property Group (TPG) and the wider Odevo Group, giving our teams the backing of a leading international property management business, with the investment, stability and career development opportunities that come with being part of a growing group.
HOW WE HIRE
Initial conversation with our talent team
Interview focused on your HRB expertise, regulatory compliance approach, stakeholder communication and scenario-based problem solving
We aim to complete the process within two to three weeks and communicate clearly throughout.
INTERESTED?
Apply with your CV.
All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be…