Senior Property Manager

SENIOR PROPERTY MANAGER
Rendall & Rittner  competitive  Hybrid
-South Coast
ROLE OVERVIEW
You will take ownership of a South Coast portfolio spanning three residential developments and 452 homes across Portsmouth, Hythe and Southampton. This is a visible, relationship led role where youll be the trusted point of contact for residents, client stakeholders and onsite teams, ensuring homes are safe, services are seamless and communities thrive.
Operating in a hybrid pattern, youll typically spend one day a week office based, with the remainder of your time split between site visits across your developments and working from home to plan, prioritise and deliver. Youll lead and support onsite staff, drive operational excellence, and manage budgets and compliance with a calm, hands-on approach.
ROLE EXPECTATIONS
Most days youll be prioritising resident requests, coordinating contractors and on-site staff, reviewing compliance actions and keeping service charge budgets on track. Youll be on site regularly across Portsmouth, Hythe and Southampton to inspect buildings, meet stakeholders and resolve issues, with structured time set aside for planning, reporting and client updates.
WHAT SUCCESS LOOKS LIKE
Residents, client stakeholders and on-site teams trust you and know where they stand, thanks to clear, proactive communication.
Buildings are safe, compliant and well-presented, with actions from inspections closed out promptly and documented.
Budgets are well managed, variances are explained early and service charge integrity is maintained throughout the year.
Planned and reactive works are delivered on time and on budget, with visible improvements across the portfolio.
On-site staff are supported, coached and performing effectively, with clear objectives and feedback.
Risks are identified early and mitigated, with robust records, transparent reporting and no compliance surprises.
HOW YOU'LL SPEND MOST OF YOUR TIME
Visiting sites across Portsmouth, Hythe and Southampton to carry out inspections, meet residents and oversee standards.
Leading and supporting on-site staff, setting priorities, coordinating workloads and ensuring consistent service delivery.
Managing service charge budgets, monitoring spend, approving invoices and preparing reports for clients.
Planning and delivering maintenance, compliance and health and safety actions, engaging and managing contractors.
Handling resident enquiries and complaints, resolving issues swiftly and communicating outcomes clearly.
Preparing client updates, minutes and action plans, and tracking progress against portfolio KPIs.
WHO THIS ROLE IS FOR
Youre a proactive, people-focused property manager who thrives in a fast-moving, multi-site environment.
You balance on the ground visibility with organised, detail led administration and follow through.
Youre confident leading on site teams and holding contractors to account for quality, safety and value.
You communicate clearly, manage expectations well and build trusted relationships with residents and clients.
You take ownership, make sound decisions and stay calm under pressure.
EXPERIENCE THAT HELPS
Managing leasehold residential developments, including budget setting, service charge management and year-end processes.
Delivering major works and planned maintenance, with knowledge of section 20 consultation and vendor management.
Strong grasp of health and safety, building compliance and risk assessments in residential settings.
Leading or coordinating onsite staff and concierge/estate teams to consistent standards.
Working across South Coast portfolios with regular travel and diary management to balance site and office time.
WHAT WE OFFER
Competitive salary, aligned to experience
Discretionary bonus
25 days holiday plus bank holidays
Private medical insurance, life assurance and enhanced family leave
Fully funded training and professional development
Paid sabbaticals as a loyalty reward
Pension scheme and employee assistance programme
Discounts across travel, retail, fitness and entertainment
ABOUT RENDALL & RITTNER
Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.
We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.
HOW WE HIRE
Initial conversation with our talent team
Interview focused on your approach to multi-site portfolio management, resident and client communication, budget control, compliance leadership and scenario-based problem solving
We aim to complete the process within two to three weeks and…