Senior Property Manager
Hemel Hempstead, Hertfordshire, HP3, England, UK
Listed on 2026-09-13
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Real Estate/Property
Property Management & Leasing
SENIOR PROPERTY MANAGER
- Trinity Estates Competitive Home Based
You will lead a portfolio of 11 residential developments across Cambridge, Colchester, Milton Keynes, Bedford and Dunstable, delivering a consistent and personable service to residents, clients and stakeholders. From heritage conversions to modern estates, you will balance on-the-ground presence with proactive, data-led management to keep buildings safe, compliant and running smoothly.
Working home based with regular site visits, you will be supported by specialist teams across finance, compliance, building safety and customer service. As part of the Odevo Group, you’ll have the structure, tools and scale to do your best work, while still building strong local relationships and making a visible difference to the communities you manage.
ROLE EXPECTATIONSMost days you will plan and attend site visits, manage contractor works and maintenance, and stay close to customer queries, budgets and compliance actions. You will prioritise intelligently, communicate clearly, and keep stakeholders informed with timely updates and well-structured reports.
WHAT SUCCESS LOOKS LIKE- Residents feel heard and informed, with issues acknowledged quickly and resolved within agreed time frames.
- Developments are fully compliant, with planned maintenance, H&S and fire safety actions delivered on time and well-documented.
- Budgets are accurate and controlled, with transparent reporting and year-end accounts that land smoothly.
- AGMs and client meetings are well-prepared, outcomes are clear, and actions are completed promptly.
- Contractor performance is monitored, value for money is achieved, and standards are consistently high.
- You manage your diary effectively, balancing site presence with proactive planning and stakeholder communication.
- Visiting developments across Cambridge, Colchester, Milton Keynes, Bedford and Dunstable to complete inspections and meet stakeholders.
- Managing maintenance and repair programmes, instructing and supervising contractors, and closing actions.
- Overseeing service charge budgets and expenditure, providing clear financial updates and forecasts.
- Coordinating compliance tasks, records and audits, including health and safety and building safety actions.
- Handling customer queries and escalations professionally, keeping residents and clients informed.
- Preparing for and running AGMs and client meetings, circulating minutes and driving follow-up actions.
- You’re a confident relationship builder who balances empathy with clear, pragmatic decision‑making.
- You’re organised, self‑motivated and comfortable managing a mobile, multi‑site workload.
- You communicate clearly in writing and in person, tailoring your style to different audiences.
- You take ownership, act with integrity, and keep your promises to residents and clients.
- You’re calm under pressure and able to re‑prioritise when the unexpected happens.
- Managing a mixed residential portfolio, ideally including both blocks and estates.
- Leading contractor relationships, tendering works and delivering to time, quality and budget.
- Preparing and monitoring service charge budgets and working with financial reports.
- Coordinating health and safety, building safety and compliance actions.
- Running resident meetings, AGMs and delivering clear, action‑led correspondence.
- Competitive salary
- 24 days holiday plus bank holidays
- Vitality private healthcare
- Free eye tests and Cycle to Work scheme
- Fully funded training and professional development, including paid study leave (up to £1,500)
- Employee referral scheme, up to £1,500
- Support for Army Reserve training
Trinity Estates is a leading residential property…
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