Property Manager

Residential Management Group (RMG), a market leading Property Management Company is looking for a Property Manager, experienced within the Property management sector and a passion for deliver outstanding customer service to our clients

This is a great career opportunity to join a large, organically growing, market leading managing agent. You'll be working alongside an experienced and supportive team of property management professionals, led by a highly experienced senior management team. We also have superb systems, robust processes, and specialist back-office support teams, so when you join us as a Property Manager
, you're equipped with the best support to deliver a property management service that is second to none.

You'll be based conveniently to cover your portfolio across Edinburgh and the Lothians. This will be a blend of home working, office visits and on-site attendance across your portfolio
.

Managing an established residential portfolio of blocks and estates, you will utilise your sound knowledge of the Property Factors code of conduct, the governance around property management and your experience of managing complex developments whilst providing outstanding customer service.

• You will be managing a residential property portfolio consisting of residential blocks and new estates, being the main point of contact for property owners for any issues relating to their development ie repairs, cleaning, gardening, invoice queries etc
• Completing and documenting regular development inspections
• Managing service contracts and resolving any issues that may arise, instructing maintenance requests and ensuring works are completed satisfactorily.
• Attending resident meetings
• Resolution of complaints within the SLA timescales
• Responding to all owner communication within SLA timescales
• Approving of contractors invoices
• Resolving any owner invoice queries

• Factor/Property Manager experience
• ATPI/AIRPM qualification (preferred, or a willingness to study)
• Excellent organisational skills with a proactive approach.
• Strong communication skills with the ability to build and maintain relationships with all internal and external clients
• Strong customer service skills.
• Professional outlook
• A full UK driving licence and car

You will not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including:

• 27 days holiday plus all Bank Holidays
• Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services)
• Sponsorship for study and professional qualifications (up to 4 study days)
• Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
• As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.

We are committed to creating an inclusive and accessible recruitment process. If you require…