Commercial Real Estate Operations Coordinator

Supreme Real Estate Group is a commercial real estate brokerage serving the Hampton Roads region of Virginia. Our services include commercial sales, leasing, investment properties, and property management.

We are seeking an organized, dependable, and self-motivated individual to assist with our brokerage and property management operations.

This is an excellent opportunity for someone with strong App Folio experience who is interested in growing with a commercial real estate company. The position will begin at approximately 1015 hours per week, with the potential to develop into a larger role, including full-time office management responsibilities.

We are looking for someone who takes ownership of their work, pays attention to details, follows through on assignments, and actively looks for ways to improve business operations.

• - Maintain accurate tenant, property, lease, and vendor information within App Folio.
• - Assist with rent tracking, tenant balances, payment records, and delinquency reporting.
• - Assist with property management accounting, reconciliations, and financial reporting.
• - Support preparation and review of owner statements and property reports.
• - Monitor maintenance requests, vendor communications, and outstanding work orders.
• - Identify discrepancies and bring issues to management's attention.
• - Help ensure that assigned App Folio tasks are completed accurately and on schedule.

• - Regularly review and maintain the company's commercial listings on CoStar/Loop Net, Crexi, and the SREG website.
• - Ensure property descriptions, photographs, asking prices, rental rates, square footage, and availability information are complete and accurate.
• - Communicate with agents to obtain updated listing information.
• - Make listing corrections and updates using agent-approved information.
• - Identify expired, incomplete, outdated, or inconsistent listings.
• - Maintain a listing review process to ensure marketing information remains current.

• - Assist management with tracking agent assignments, deadlines, and outstanding administrative responsibilities.
• - Follow up with agents regarding missing documents, listing updates, and other assigned tasks.
• - Maintain organized task lists and provide management with progress updates.
• - Help implement processes that improve communication and accountability across the brokerage.

• - Monitor open maintenance requests and follow up with vendors as needed.
• - Track outstanding repairs, service requests, and completion dates.
• - Coordinate with property managers and vendors to ensure timely communication.
• - Escalate unresolved issues to company leadership.

• - Maintain organized digital files and administrative records.
• - Assist with developing checklists, procedures, and operational systems.
• - Identify opportunities to improve efficiency and reduce administrative work for brokerage leadership.
• - Provide additional administrative support as the role develops.

• - At least one year of hands‑on App Folio experience, with demonstrated proficiency. This is a priority requirement.
• - Strong organizational skills and attention to detail.
• - Experience managing administrative tasks independently.
• - Excellent written and verbal communication skills.
• - Comfortable working with spreadsheets, cloud‑based systems, and online business platforms.
• - Ability to manage multiple priorities and follow through without constant supervision.
• - Willingness to learn commercial brokerage operations and grow with the company.

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