Maintenance Coordinator; Property Management - AppFolio Job Austin Texas USA,Real Estate/Property

Position: Maintenance Coordinator (Property Management - AppFolio Required)

Job Opening Status Waiting for Clients Response
Work Schedule Fixed Schedule
Required Skills
- appfolio
- maintenance management
- +5
Date Opened 04/15/2026
Remote Job

Job Description

This is a remote position.

Location: Remote - Philippines

Schedule: Full-Time

Working Hours: U.S. Business Hours

Overview

We are looking for a reliable and highly organized Maintenance Coordinator to support a U.S.

-based property management company. This role will be responsible for handling tenant maintenance requests, coordinating vendors, and ensuring all repairs are completed quickly and efficiently.

You will serve as the main point of contact for tenants reporting maintenance issues
, making sure every request is properly logged, dispatched, and resolved while maintaining a high level of tenant satisfaction.

The ideal candidate has prior experience working with U.S. property management companies and is very comfortable using App Folio
.

Key Responsibilities

Answer tenant calls and emails regarding maintenance issues

Create and manage maintenance tickets inside App Folio

Dispatch appropriate vendors and maintenance technicians

Coordinate schedules between tenants and contractors

Monitor open maintenance requests and ensure timely completion

Follow up with tenants to confirm repairs were completed properly

Communicate updates to property managers when necessary

Maintain accurate documentation of all maintenance activity in App Folio

Assist with other property management administrative tasks when needed

Requirements

Strong hands-on experience with App Folio (required)
Bilingual in Spanish and English (required)

Previous experience in property management or maintenance coordination

Experience working with U.S.

-based tenants or property managers

Excellent English communication skills (spoken and written)

Strong phone presence and customer service skills

Highly organized and detail-oriented

Ability to manage multiple maintenance requests simultaneously

Comfortable coordinating vendors and contractors

Must be willing to remotely log into the client’s computer when required

Preferred

Experience handling maintenance dispatch for residential properties

Familiarity with common property maintenance issues (plumbing, HVAC, electrical, etc.)

Experience supporting property managers remotely