User Researcher

Why consider this job opportunity

• Salary up to $199,000
• Generous performance-based bonus plans to all eligible employees
• Rich medical, dental, and vision coverage
• Considerable paid parental leave
• Opportunity for professional development with an annual budget
• Flexible remote work environment

• Drive strategic, end-to-end research initiatives from framing questions and designing studies to synthesizing insights that directly shape product vision and roadmap decisions
• Champion user-centered decision-making by embedding research into product strategy and influencing leaders across functions
• Partner cross-functionally with product, design, engineering, data science, and marketing to identify high-impact research opportunities
• Integrate diverse data sources to build cohesive, evidence-based perspectives on user experience
• Elevate the research practice by mentoring peers and refining methods and tools

• 7+ years of experience in an applied research setting or similar
• Extensive experience leading both evaluative and generative research across multiple phases of the product development lifecycle
• Demonstrated success operating in fast-paced, agile environments
• Deep expertise in qualitative methods and practical experience with quantitative approaches
• Proficient in selecting and applying appropriate research methods based on the question and stage of development

• Strong judgment in balancing research depth and speed, delivering actionable insights
• Collaborative and influential communicator, skilled at building partnerships with cross-functional teams
• Experienced in supporting iterative, user-centered product development