Senior Manager, Strategic Account Management - Market Research

Reference: R-2653168

Posted:

Location:

HOBOKEN, NJ, United States Salary: $108000 - $216000/year

Type:
Full time / Regular/Permanent Company:
Walmart Business Segment:
Home Office About Walmart Data Ventures Walmart Data Ventures is dedicated to unlocking the power of Walmart’s data to drive smarter business decisions for Walmart and our partners. Through Scintilla, we bring together data, insights, and research capabilities to help clients better understand their customers and make more informed decisions.

About the role Walmart Data Ventures is looking for an experienced consumer research professional and people leader to join our growing Research Services team. The Senior Research Manager will lead the Pantry portfolio within our Food business, with responsibility for client delivery, research excellence, team capacity and associate development across their area.

This is a hands-on leadership role that combines people and portfolio management with direct ownership of full-service research engagements. The Senior Research Manager is expected to maintain direct ownership of a portfolio of research engagements, with individual delivery responsibilities balanced appropriately alongside people leadership and broader Pantry responsibilities.

The Senior Research Manager will also help ensure clients are connected to the right level of research support across Scintilla, from DIY capabilities to flexible and full-service Research Services. This includes building client awareness and confidence in available capabilities, supporting effective DIY adoption where appropriate, and identifying where expert Research Services support can create greater value.

Reporting to the Research Director for Food, this role will serve as a trusted research and business partner, creating clarity for the team, anticipating and resolving risks, developing talent, and helping clients unlock greater value through Scintilla’s research capabilities. As part of a fast-growing organization, the Senior Research Manager will also help foster a one-team culture, sharing knowledge, supporting broader priorities and contributing beyond their immediate portfolio when needed.

What you’ll doLead the Pantry portfolio within Food, balancing client demand, business priorities, team capacity, research quality and sustainable delivery.

Personally lead and execute full-service quantitative and/or qualitative research engagements, including research design, questionnaire development, programming and fieldwork oversight, analysis, storytelling and client delivery.

Lead, coach and develop a team of research professionals, setting clear expectations, providing timely and actionable feedback, and creating meaningful opportunities for associate growth and development.

Lead the coordination and prioritization of work across the Pantry team, thoughtfully balancing client engagements, team capacity, project complexity, business priorities, and development opportunities.

Set and uphold a high bar for research excellence and client experience, providing strategic guidance, quality oversight and hands-on support for complex, high-priority or at-risk engagements.

Serve as a trusted research consultant, helping clients translate business questions into fit-for-purpose approaches and connecting them to the right Scintilla research model, from DIY capabilities to flexible and bespoke full-service support.

Build strong partnerships with Account Management and other cross-functional stakeholders to understand client priorities, identify opportunities, and support greater client value, awareness, utilization and growth across Scintilla’s research capabilities.

Anticipate challenges, make sound decisions, and bring solutions forward, resolving issues at the…