Epic Research Applications Analyst

$80 - $90 per hour | West Los Angeles, CA | Remote | Consulting

We’re part of a large, prestigious health system focused on advancing clinical care and research. Our team partners with clinicians and researchers to leverage Epic technology, streamline workflows, and support innovative research across the organization.

Work Remotely: Enjoy the flexibility of a fully remote role.

Make an Impact:
Help improve clinical research workflows that support meaningful medical discoveries.

Build & Innovate:
Use your Epic expertise to design solutions that make research more efficient and effective.

Collaborate:
Partner with clinicians, researchers, and technical teams on impactful projects.

Responsible for the design, building, testing, and implementation of clinical application systems. Applies expertise in clinical processes, workflows, and documentation standards to support user adaptation to software tools and solutions. Collaborates with clinicians, clinical research coordinators, and other members of the research community to customize the APeX system for research needs. Prepares detailed specifications covering clinical processes, information flow, and risk and impact analysis.

Provides customer service, troubleshooting, and maintenance support as needed.

Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions.

The APeX Research team seeks a motivated APeX Research Analyst to join our expanding team. Reporting to the APeX Research team Lead and rolling up to the APeX Billing/HIM and Research Manager, this role focuses on supporting efficient and effective research workflows within the APeX system.

• Optimize research operations within APeX by analyzing and refining documentation, workflows, and system configurations to boost efficiency and usability for clinical research teams.
• Resolve research end-user issues by researching, documenting, and coordinating with technical teams to ensure quick and effective solutions that address root causes.
• Design and maintain key Epic features such as Smart Forms, MyChart Recruitment Messages, and e-Consents to ensure they meet the specific workflow requirements of research and clinical teams, fostering seamless integration and functionality.
• Configure and optimize Best Practice Advisories (BPAs), Smart Sets, and Order Sets to enhance clinical research workflows, ensuring documentation is precise, efficient, and aligned with research objectives.
• Provide troubleshooting and ongoing support for Research Study Management and Enrollment interfaces, coordinating with technical teams to ensure seamless system integration and minimize disruptions to research workflows.
• Proactively identify potential risks within research-related processes, designing and implementing APeX-based solutions to mitigate issues before they impact workflows or data integrity.
• Develop comprehensive test scenarios and conduct rigorous testing to verify that system functionality meets operational requirements and supports user workflows as intended.

The APeX Research team provides vital support to UCSF Health and the School of Medicine by delivering Epic research services and self-service tools designed for the research community. We prioritize regulatory compliance and the smooth integration of research workflows within Epic, with a strong focus on maximizing system efficiency. Our team is dedicated to empowering the research community, enhancing productivity, and streamlining processes to advance UCSF’s commitment to pioneering research.

• Judgment:
  Makes wise decisions, root causes, thinks strategically, and prioritizes what to do now and what can be improved later.
• Communication:
  Listens well, concise and articulate in speech and writing, treat people with respect independent of their status or disagreement with you & maintain calm poise in stressful situations.
• Impact:
  Accomplish amazing amounts of important work, colleagues can rely upon you, focus on…