UX Researcher

Our client is seeking a talented and insightful UX Researcher to join their product development team, supporting operations from Kimberley. This role is essential for understanding user needs, behaviors, and motivations to inform product design and strategy. You will plan and conduct a variety of user research studies, including interviews, surveys, usability tests, and contextual inquiries, to gather qualitative and quantitative data.

The ideal candidate is a critical thinker, an excellent communicator, and has a passion for advocating for the user. You will work closely with UI/UX designers, product managers, and engineers to ensure our products are intuitive, accessible, and meet user expectations.

• Plan, design, and conduct a range of user research studies (e.g., usability testing, user interviews, surveys, persona development).
• Analyze research data, synthesize findings, and translate insights into actionable recommendations for product improvements.
• Collaborate with cross-functional teams (Product Management, UX/UI Design, Engineering) to define research objectives and integrate findings into the product development process.
• Develop research plans, recruit participants, and moderate research sessions.
• Communicate research findings clearly and persuasively to stakeholders at all levels of the organization.
• Stay up-to-date with the latest methodologies and best practices in UX research.
• Contribute to the development of user personas, journey maps, and other UX artifacts.

• Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field.
• 3+ years of experience in conducting UX research for digital products.
• Proficiency in a variety of qualitative and quantitative research methods.
• Experience with research tools and platforms (e.g., , Survey Monkey, Optimal Workshop).
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication and presentation skills, with the ability to articulate research findings effectively.
• Ability to work independently and collaboratively in a remote setting, supporting our Kimberley-based operations.

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and company holidays.
• Opportunities for professional development and attending research conferences.
• A flexible, remote work environment.