UX Research Intern

Roku is changing how the world watches TV

We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

We’re looking for a 12‑month UX Research Intern to partner on a variety of research projects, with a great emphasis on international user research. In this role, you will be mentored by a senior UX researcher and collaborate closely with product managers, designers, data scientists, and engineers to shape product decisions with mixed‑methods insights (qualitative and quantitative).

• Plan and execute mixed‑methods studies (interviews, usability tests, diary studies, concept tests, and surveys) across multiple countries and cultures.
• Support international research operations: participant recruiting, localization, incentives, and vendor coordination.
• Design, program, and analyze surveys (e.g., screening, satisfaction, feature adoption) using best practices in sampling and question design.
• Conduct moderated and unmoderated qualitative research; synthesize findings into clear, actionable insights.
• Collaborate with data science on triangulating behavioral data with attitudinal research to tell a cohesive story.
• Synthesize and communicate insights through reports, debriefs, and concise readouts tailored to diverse stakeholders.

• Currently enrolled in a full‑time, degree‑seeking program and pursuing a Bachelor’s or Master’s degree in HCI, Psychology, Anthropology, Sociology, Design, Data Science, or a related field.
• Due to graduate in December 2027 or later.
• Demonstrated interest or experience in international/cross‑cultural research.
• Familiarity with mixed‑methods research and comfort moving between qualitative and quantitative approaches.
• Experience designing and analyzing surveys (e.g., in Qualtrics, Survey Monkey, or similar).
• Excellent verbal and written communication skills; able to tailor insights to technical and non‑technical audiences.
• High organization and prioritization skills.
• Ability to work independently and efficiently with remote supervision and distributed teams.
• Endless empathy for the user.
• Bonus: experience with statistics for survey analysis (e.g., significance testing, segmentation), usability benchmarking, or multilingual research.

Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are adaptable for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.

• Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension).
  
  Our employees can take time off work for…