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Senior Manager - North Atlantic District
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2025-12-02
New York, New York County, New York, 10261, USA
Listing for:
LEGO
Remote/Work from Home
position Listed on 2025-12-02
Job specializations:
-
Retail
Retail & Store Manager -
Management
Retail & Store Manager, Operations Manager
Job Description & How to Apply Below
personalise marketing, including social media features. Senior Manager - North Atlantic District page is loaded## Senior Manager - North Atlantic District locations:
New York posted on:
Posted Todayjob requisition :
** Job Description
** We are looking to hire someone based in a metropolitan area of
** Virginia
* * for this
** remote position, which requires up to 85% travel.
** You’ll be traveling to our stores, working closely with Store Managers, and encouraging a culture of excellence and accountability. Join us in an environment where creativity and imagination define the future of play!
*
* Core Responsibilities:
** 50% drive district sales and overall store health with frequent visits to stores
* Extensive travel from store-to-store (up to 85%) within district.
* Meet growth targets for sales metrics such as UPT (units per transaction), ADS (average dollar sale) and customer conversion.
* Work with the Store teams to consistently produce excellent customer experiences through customer service and interaction, cleanliness, merchandising and atmosphere.
* Partner with Store Managers through weekly conference calls, personalized follow-up calls, written exchanges, and visits to the stores.
* Communicate consistently with store personnel to ensure understanding of and compliance with store policy and procedures.
* Act as the liaison between head office and the stores.
* Respond to store level issues and customer complaints.
* Carry out fundamental duties across various store positions as necessary.
* Support and enforce company policies, procedures, and guidelines.
* Maintain communication with employees at all levels of the company.
* Supervise Store Managers through planning, assigning, and directing their overall responsibilities.
* Communicate, execute, and follow-up on all operational directives, marketing, visual and merchandising initiatives.
20% managing store expenses and meet return on sales targets
* Control store level expenses through effective management of payroll and store shrink.
* Monitor ROS performance and implement changes to improve profitability.
30% team development
* Mentor staff on positive performance or challenges and administer formal reviews, corrective action plans and terminations as needed. Partner with HR manager for personnel issues.
* Recruit, hire, develop, and train store personnel on store operations and procedures.
** Play your part in our team succeeding!
*** Identify high performance individuals and support continued development as well as identifying low performance individuals and coach for improvement.
* Gain overall understanding of morale and performance of all store teams and make recommendations accordingly.
* Leadership experience in retail environment, running multiple locations.
* Leadership ability and consistent track record of developing staff
* Strong communication and interpersonal skills. Project management experience.
* Excellent time management and organizational skills. Computer skills including a working knowledge of Microsoft office:
Windows, outlook, excel, word and PowerPoint.
* Knowledge of and experience with retail POS systems and operations.
* Experience with training
* Availability for frequent travel (up to 85%)
* The preferred candidate will be centrally located in a metropolitan area of Virginia to enable air travel to stores in the market.
** Compensation
* * The salary for this position has a range of $ - $ based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
Here are some of what to expect:
** Family*
* ** Care*
* **…
Position Requirements
10+ Years
work experience
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