Online Grocery Pick-Up Clerk

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Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars for pickup. Provide excellent customer service to encourage repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Essential Job Functions:

• Select and gather products for online orders with attention to quality and efficiency.
• Initiate and complete the order selection process.
• Assemble orders, process payments, and deliver orders to customers' cars.
• Scan and bag orders following standards.
• Communicate substitutions or issues to customers at pickup.
• Maintain cleanliness and organization of staging areas.
• Follow all safety, food safety, and legal guidelines.
• Ensure order accuracy and quality.
• Respond professionally to customer communications.
• Perform opening and closing procedures and assist in training new team members.
• Meet productivity standards and work cooperatively in a fast-paced environment.

Minimum Position Qualifications:

• Ability to work independently.
• Ability to read shelf tags and basic math skills.
• Good communication skills.

Desired Previous Experience:

• Experience as a personal shopper, warehouse worker, or cashier.

Based in Colorado, City Market merged with Kroger in 1983, serving communities across Colorado, Utah, and Wyoming. We value diversity and strive to create positive experiences for customers and employees alike.