Cleaning, Retail Associate​/ Customer Service

Cleaning Specialist – Home Goods Store

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx—you’ll find abundant opportunities to learn, thrive, and make an impact.

Responsible for maintaining a clean and organized store environment with a focus on floor care.

• Operate the scrubber and buffer, dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows.
• Adhere to all operational, merchandise, and loss prevention standards.
• Cross‑train to work in multiple areas of the store to support the needs of the business.
• Model established customer experience practices with internal and external customers.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Maintain all floor care cleanliness standards, including operating the scrubber and buffer.
• Maintain all organizational, cleanliness, and recovery standards for the entire store (e.g., Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms).
• Adhere to all company policies concerning Health and Safety (including refilling essential items in the Lounge, Restrooms, and Front End).
• Support and respond to all Front End coverage needs.
• Adhere and uphold merchandising philosophy and signage standards.
• Initiate and participate in store recovery as needed throughout the day.
• Follow all operational and loss prevention controls in accordance with company guidelines and policies, including shrink reduction.
• Communicate accurately and effectively with management and Associates.
• Adhere to all labor laws, policies, and procedures, including Associate meal and break period policies.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong organizational skills with attention to detail.
• Physical stamina to perform cleaning tasks and run floor buffer and scrubber.
• Capable of multi‑tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Strong communication skills: verbal and written; listens and responds appropriately.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Standout colleague, working effectively with peers and supervisors.
• Retail customer experience preferred.

Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address: 1065 Hanes Mall Blvd

Location: USA Home Goods Store 0216, Winston-Salem, NC

This position has a starting pay range of $12.00 to $12.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.