Online Grocery Pick-Up Clerk

Join to apply for the Online Grocery Pick-Up Clerk role at Fred Meyer

$16.91/hr - $24.15/hr

• Online Grocery Pick-Up Clerk selecting and gathering products for customers' online orders efficiently, with attention to freshness and quality.
• Initiate and complete selection process for customers' online orders.
• Assemble customers' online orders, process coupons and payment, and load orders into customers' cars for pick-up.
• Scan and bag orders on the go while following bagging standards.
• Communicate substitutions or exceptions to customer's order at pick-up.
• Meet or exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to legal food safety procedures and company guidelines.
• Receive orders from Order Selector, store products in optimal temperature zones, and read notes.
• Ensure quality and freshness of all items chosen.
• Communicate with customers via a portable phone and respond to calls professionally.
• Retrieve each customer's order from staging locations, load it into the car, and maintain accuracy.
• Process orders through the POS system.
• Determine appropriate substitutions for out-of-stock items per policy.
• Maintain organization and cleanliness of staging areas and equipment.
• Report pricing, scanning, and item location discrepancies.
• Inspect equipment and notify supervisor of needed repair.
• Perform required opening and closing procedures.
• Assist in training new e-Commerce team members.
• Meet or exceed productivity standards.
• Work cooperatively in high‑paced, sometimes stressful environments.
• Manage conflict in a nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary.
• Provide support to minors, individuals with special needs, and older adults.
• Execute essential job functions with or without reasonable accommodation.

• Ability to work without supervision.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).
• Excellent oral and written communication skills.

• Experience as a personal shopper or in a production-oriented or warehouse environment, stocking shelves, or as a cashier.

• A wide range of healthcare coverage, including affordable medical, dental, vision, and prescription coverage.
• Flexible scheduling with paid time off, holiday and sick pay.
• Free counseling and financial support through the Employee Assistance Program and Goldman Sachs Ayco.
• Associate discounts on purchases.
• Up to $21,000 in tuition reimbursement through the Continuing Education program.

Entry level

Part‑time

Management and Manufacturing

Human Resources Services