Retail Sales Floor Associate
Kent, Portage County, Ohio, 44242, USA
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail & Store Manager
Overview
Marshalls at TJX Companies, a Fortune 100 company and the world’s leading off-price retailer, offers opportunities for growth and development across our Home Offices, Distribution Centers, and Retail Stores (TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx). You’ll be part of a vibrant team that embraces diversity, fosters collaboration, and prioritizes development.
Opportunity:
Grow Your Career
- Deliver a highly satisfied customer experience by engaging with customers and upholding customer experience principles while maintaining a clean and organized store environment.
- Adhere to operational, merchandise, and loss prevention standards.
- May be cross-trained to work in multiple areas of the store to support business needs.
- Role model established customer experience practices with internal and external customers.
- Support and embody a positive store culture through honesty, integrity, and respect.
- Accurately ring customer purchases/returns and count change back to customers according to operating procedures.
- Promote credit and loyalty programs.
- Maintain and uphold merchandising philosophy and follow procedures and standards.
- Process and prepare merchandise for the sales floor according to company procedures and standards.
- Initiate and participate in store recovery as needed throughout the day.
- Maintain organizational, cleanliness, and recovery standards for the sales floor and participate in the store’s cleanliness.
- Provide and accept recognition and constructive feedback.
- Adhere to labor laws, policies, and procedures.
- Support and participate in store shrink reduction goals and programs.
- Participate in safety awareness and maintain a safe environment.
- Other duties as assigned.
- Possesses excellent customer service skills.
- Able to work a flexible schedule to support business needs.
- Possesses strong communication and organizational skills with attention to detail.
- Capable of multi-tasking.
- Able to respond appropriately to changes in direction or unexpected situations.
- Capable of lifting heavy objects with or without reasonable accommodation.
- Works effectively with peers and supervisors.
- Retail customer experience preferred.
There is a starting pay range of $12.00 to $12.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. Benefits include:
Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.
Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law.
TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Location:
3975 Cascades Blvd, USA Marshalls Store 1110 Kent OH
This position has a starting pay range of $12.00 to $12.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
LocationUSA Marshalls Store 1110 Kent OH
Seniority level:
Entry level
Employment type:
Part-time
Job function:
Sales and Business Development
Industries:
Retail
Note:
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