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Online Grocery Pick-Up Clerk

Remote / Online - Candidates ideally in
Kaysville, Davis County, Utah, 84037, USA
Listing for: Kroger
Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep
Job Description & How to Apply Below

Join to apply for the Online Grocery Pick-Up Clerk role at Kroger.

Job Description

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars for pickup. Provide excellent customer service to encourage repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

  • Responsible for selecting and gathering products for online orders with attention to quality and efficiency.
  • Initiate and complete the order selection process.
  • Assemble orders, process transactions, and load orders into customers' cars.
  • Scan and bag orders following standards.
  • Communicate substitutions or exceptions to customers at pickup.
  • Ensure customer satisfaction with shopping experience, freshness, and cleanliness.
  • Follow all safety, legal, and company policies.
  • Store products in appropriate temperature zones.
  • Follow specific instructions and ensure order accuracy.
  • Maintain cleanliness and organization of staging areas.
  • Report discrepancies and equipment issues.
  • Participate in training and perform opening/closing procedures.
  • Support team members and work cooperatively in a fast-paced environment.
  • Act with honesty and integrity, manage conflicts professionally, and follow directions.
  • Support interactions with minors, individuals with special needs, and seniors.
  • Qualifications

    • Ability to work independently.
    • Ability to read shelf tags.
    • Basic math skills.
    • Excellent communication skills.

    Desired Experience

    • Experience as a personal shopper, in warehousing, stocking, or cashier roles.

    About Us

    Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. We serve customers across several states and are committed to diversity, innovation, and community service.

    Benefits

    • Comprehensive healthcare coverage.
    • Flexible scheduling with paid time off.
    • Support programs including counseling and financial tools.
    • Associate discounts and tuition reimbursement.
    • Opportunities for growth and training.

    For more details, visit our Benefits Page.

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