Retail Merchandise Associate

Join to apply for the Retail Merchandise Associate role at The TJX Companies, Inc..

Marshalls
• At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of a vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx—you’ll find abundant opportunities to learn, thrive, and make an impact.

Come join our TJX family—a Fortune 100 company and the world’s leading off‑price retailer.

• Role model established customer experience practices with internal and external customers.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases/returns and count change back to customer according to established operating procedures.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards.
• Accurately process and prepare merchandise for the sales floor following company procedures and standards.
• Initiate and participate in store recovery as needed throughout the day.
• Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store.
• Provide and accept recognition and constructive feedback.
• Adhere to all labor laws, policies, and procedures.
• Support and participate in store shrink reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

• Possess excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possess strong communication and organizational skills with attention to detail.
• Capable of multi‑tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Work effectively with peers and supervisors.
• Retail customer experience preferred.

• Associate discount
• EAP (Employee Assistance Program)
• Smoking cessation program
• Bereavement support
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union access
• Referral bonuses
• 401(k) match (eligible with required service or hours)
• Medical/dental/vision plans
• Health Savings Account (HSA)
• Health Care Flexible Spending Account (FSA)
• Life insurance
• Short/long term disability coverage
• Paid parental leave
• Paid holidays, vacation and sick leave
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law.

TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment.

Address: 1400 Boston Road

Location:

USA Marshalls Store 0011 Springfield, MA

Starting pay range: $15.00 – $15.50 per hour (actual starting pay determined by relevant skills, qualifications, and experience).