Online Merchandising Manager

Overview

The Online Merchandising Managerpositionmanages  the execution ofthe website merchandising to achieve web generated sales and marketing goals.

This positionwilldrive decisions that increase online conversion throughanalyticsand site merchandising. The Online Merchandising Manager is expectedtoimproveproduct presentation, navigation, cross-sells/product recommendationsandidentifyothercontent-driven merchandising opportunitiesbased on data analytics and competitive analysis.

This position works closely withthe

Buying, Creative, Marketing,Site Content,Visual Salesand Technologyteamsto enhance and buildthe online assortment, product information, categoryinformationand website merchandising.

This is a full-time, salaried, exempt position.

Position Reports To

Director of Digital Merchandising

What We Stand For

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.

Principal Duties and Responsibilities

• Develop site merchandising strategies that support key strategic initiatives, launches, top sellers, seasonalcampaignsand trends
• Createsandoptimizesall product categories in partnership with the Site Content teamwhile focusing on brand value
• Utilizes analytics to track and evaluate site user behavior and makes recommendations tosite and usability enhancements
• Manages the site to ensure merchandise assortment, product categorization and taxonomy maximizes sales and is effectively presented to the customer across all categories
• Monitors competitive landscape and industry trends
• Partners with Buying and Creative to ensure product features and benefits are being translated to our site in a way that is consistent with strategy
• Understandsthe content management system and its merchandising ability and potential; able to mine for new merchandising opportunities using content management functionality
• Usesthird party partner tools tooptimizesite:
  • Web Analytics
  • Search Engine/Navigation
  • A/B Testing
  • Product Recommendations: monitor for relevance
• Provides weekly business recapping for assigned categories to leadership while alsoutilizingrecaps to make site merchandising and optimization decisions to driveweb generated sales
• Consistently arrives promptly to work the assigned schedule
• Responsible formaintainingdiscretion related to all confidential/sensitive company and customer information
• Performs other requested tasks and duties
• Manages 1 direct report

Experience and Skills Required

• College degree required
• 5-7+yearsexperiencein online merchandising
• Strong computer skills:proficiency in Outlook,Excel,Word, PowerPoint; HTML knowledge a plus
• Demonstrated successinestablishingand implementing merchandising strategies and tactics on a website for a multi-channel retailer
• Expertise in site analytics with strong business acumento make data driven decisions
• Based in Dallas/Ft. Worth area
• Ability to work in a constant state of alertness and a safe manner
• Is committed to working scheduled hours and has the flexibility to workadditionalhours based on changing business needs
• Knowledge of industry business and passion for following trends in the industry
• Ability to communicate clearly and effectively in a professional manner, both written and verbal,at all levelsinternallyand outside the organization
• Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects
• Flexible, with a positive attitude and passion for knowledge
• Strong time management and organizational skills with the ability to successfully manage multiple projects at once
• Possesses focused attention to detail while working quickly and accurately under pressure
• Makes strategic and effective decisions in the best interest of our…