Online Store Support

Our vision is that every person has the opportunity to learn, work, and thrive in all aspects of life.

To achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our education, job placement, and career pathway services. We do our work with great gratitude for the community donations, purchases, and partnerships that make our mission possible.

The Online Store Support are responsible for the sorting and selection of online appropriate items from the store product flow.

$17.13 per hour

• Working with staff to ensure collectable, online appropriate items are sent to E-Sales weekly and for accurate tracking, packing and shipping of items
• Requires basic computer and e-mail skills, collectables, apparel, and electronics product knowledge.
• Antique store experience and prior supervisory experience are all helpful in ensuring both product knowledge as well as indications of candidate’s ability to work in a non-supervisory role relying on peer partnerships and teamwork
• Work in congruence with teammates in order to meet store goals

• Knowledge of popular items for sale second hand on the online market is a must
• Previous experience selling items online preferred
• Have organizational skills, attention to detail and the ability to prioritize multiple tasks
• Be reliable and work a flexible schedule based on business needs
• Be coachable and reliable want to grow and have Communication Skills
• Ability to be a vital part of a team as well as work individually
• Demonstrate cultural competence; specifically, awareness, attitude, knowledge, willingness and skills to work effectively with a culturally and demographically diverse population
• Exceptional analytical, judgment, decision-making and communications skills
• Superior coaching, leadership and interpersonal skills, including the ability to build understanding and consensus

• Medical, Vision, and Dental (M/V/D) insurance coverage for employees.
• We provide coverage for you, with a portion of the employee premium paid by Goodwill.
• Dependent coverage is available, with the cost being the responsibility of the employee
• Accident & Life insurance options to ensure financial protection.
• 401(k) Retirement Plan
• Vacation (1-4 Years: 80 hours annually)
• 10 paid Holidays annually
• 8 days prorated sick leave annually
• Access to Childcare Benefits through Upwards
• Parental leave covered by sick/vacation hours
• All employees receive merchandise discounts
• We strongly believe in promoting from within, and have multiple avenues for career growth

This position has no supervisory responsibilities.

Ability to read and interpret hard data and metrics. Ability to speak effectively before groups of customers or employees of the organization.

Ability to calculate figures and amounts such as: addition, subtraction, multiplication, division, percentages, and average.

Ability to navigate through multiple program screens and easily use a computer, keyboard, mouse, 10-key and touchscreen.

Not required for this position.

Self-motivated; resourceful, creative; high integrity; problem solver; looks to resolve issues; positive can-do approach; and ability to build effective working relationships.

While performing the duties of this job, the employee is constantly required to stand, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee is regularly required to walk. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. Will constantly lift 1-15 pounds, frequently lift 15-20 pounds, and occasionally up to 40 pounds.

Specific vision abilities required by this job include close vision.

While performing the duties of this Job, the employee is…