National Account Manager - Online

about us

itsu is the healthy eating, Asian inspired quick service retail & grocery brand with over 70 stores in the UK and a leading grocery business across Europe and beyond. Renowned for its best-in-class food made fresh in every shop every day, itsu has huge global ambitions with a commitment to continue to open many more stores and intensify the growth of its already thriving grocery arm.

With its best-is-class healthy food, latest technology, innovation, and talented workforce, itsu is the future of fast food.

itsu [grocery], which this role falls under, takes the itsu brand into supermarkets, health food stores, online, wholesale and internationally with products such as crispy seaweed thins, frozen gyoza & bao, brilliant’broth, rice’noodles & miso’easy to name a few…

• An eye for detail
• P&L management experience
• Excellent communication skills to enable you to develop and manage a number of key buying relationships
• A flexible, can-do attitude with the willingness to work closely with others within a small team, a real self-starter
• The energy to work within a rapidly growing business that is constantly evolving and growing
• A true entrepreneur
• A passion for food
• Ideal but not required: experience working with online customers e.g. Ocado & Amazon

itsu [grocery] is committed to building a diverse, equitable and inclusive organisation. We encourage applicants from a wide range of backgrounds to apply for all of our opportunities.

• Delivering the business KPIs within your accounts
• Full Account Management responsibility for all accounts
• Delivery of the volume and value forecast and internal P&L reporting
• Ownership of the pricing and promotional strategy alongside the RGM
• Collaborating with the marketing team to build support plans and execute them with customers

• Competitive salary
• Competitive bonus scheme
• 25 days holiday + bank holidays (two bank holidays are interchangeable for other religious holidays)
• Health insurance
• Company pension scheme
• Hybrid working (2 days WFH)
• Opportunity to work from abroad (2 weeks)
• 50% employee discount in itsu shops
• Free itsu lunch
• Discounts at major retailers
• A sizeable training budget to support your ongoing development