Merchandise Planner Posted £ Head-Office

Join Superdrug Head Office - Make a Real Difference Every Day!

Location: East Croydon

Hours: 37.5 hours per week | 9.00am - 5.30pm. Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.

Salary: Competitive

Why Superdrug?

Passionate about beauty and health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We put our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference.

• Planning the optimal range/assortment by store group, alongside the buying team and working with Visual Planners to bring these to life on planograms.
• Preparing key performance reports and ad hoc analyses to aid decision making.
• Owning and managing the range review process ensuring the critical path is adhered to.
• Managing the category stock budgets, ensuring the quality of stock is constantly reviewed and optimised.
• Effectively managing discontinued lines out of the business, minimising any margin impact.
• Helping ascertain and support the strategic direction for space and agreeing the associated budget impacts.
• Setting customer focused merchandising principles, ensuring fixture is right for the category & the business guidelines.
• Analysing trials and initiatives to provide clear insights and proactively suggest next steps.
• Undertaking various other tasks for the role, and where required, to support others within the merchandising team.
• Undertaking other business projects as and when required, liaising with departments including commercial, finance, data insights, marketing, supply chain, property and store operations.
• Generating detailed customer focused initiatives, in line with the logistics strategy and supports with execution.
• Listening to the customer and implementing new ideas and ways of working which are designed to improve service considering both Online and Offline.
• Ensuring the team prioritises actions that delight the customer and team member.

• Experience in merchandising, inventory management, retail planning or retail analytics.
• Junior Merchandiser or Assistant Merchandiser looking to take the next step in your career.
• Good attention to detail and data integrity.
• Good verbal reasoning skills and the ability to understand and interpret the bigger picture as well as present to key stakeholders.
• Numerate and analytical.
• Positive and proactive, using analytical skills to seek solutions.
• Ability to challenge the status quo and evaluate misleading figures.
• Team focused with ability to work collaboratively with other departments.
• Confident with the Microsoft Office suite, particularly Excel, with an aptitude for working with spreadsheets.
• Customer focus:
  Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer‑first culture.
• Tech & AI awareness:
  Helping your team understand when to use AI and how to combine it with human judgment, while keeping the human element strong.

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays).
• 2 staff discount codes for yourself and a family member or friend.
• 30% discount on Superdrug Own Brand Products both in store and online.
• Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in office.
• Company pension matching and bonus.
• We offer Stream – a money management app that gives you access to a percentage of your pay as you earn it.
• Being part of a group that works closely with Savers, The Perfume Shop and Three UK.
• We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets.
• Unrivalled Learning and Development programmes.
• Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support.
• Come and be part of something special!

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