Online Sales Executive

Online Sales Executive

Location:

In-office, Karol Bagh, New Delhi
Job Type:  Full-time, 6 days a week

Experience:

2–4 years in sales/customer handling
CTC:  ₹24,000 – ₹26,000 per month
Requirement:  Excellent English speaking and typing skills

Key Responsibilities  Handle online customer inquiries on calls, Whats App, chat, and social media.
Share product details, prices, availability, and order information clearly.
Convert online leads into confirmed orders.
Manage online orders and coordinate with the store team for processing.
Follow up with customers and support after-sales queries.
Collect customer feedback and maintain a professional brand image.
Support basic online promotions, listings, and customer engagement.

Required Skills  Strong sales skills and ability to achieve targets.
Good customer service and support skills.
Clear communication in English and Hindi.
Good typing speed and comfort with online chats.
Computer knowledge and ability to use Microsoft Excel
Attention to detail and ability to manage multiple customers and orders at the same time.
Experience in retail, fashion, jewellery, bridal accessories, or e-commerce will be preferred.

Qualification  High school diploma or equivalent required.