Apprentice Planner
Caerphilly, Caerphilly County, CF83, Wales, UK
Listed on 2026-07-09
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Retail
Customer Service Rep, Business Administration, Office Administrator/ Coordinator
Apprentice Planner
Location:
Caerphilly
Annual salary: up to £26,528.31
Age 16–18: £8.00 per hour — 40 hours per week (including time at college)
Age 19–20: £11.06 per hour — 40 hours per week (including time at college)
Age 21+: £12.71 per hour — 40 hours per week (including time at college)
About the RoleAs an Apprentice Planner you will work within the customer service team based at our Caerphilly branch. Your schedule will include one day a week dedicated to online coursework, with the option to work from home during these hours.
You will develop skills in data analysis, support both complaints and compliments from clients, tenants and residents, attend meetings and site visits, and coordinate social value events with local schools and community groups.
Role Criteria- GCSE in Maths and English graded A–E
- Eager to learn and give 100%
- Great communication skills
- Knowledge of Microsoft Office (Excel, Outlook, Word, etc.)
- Laptop and phone supplied
- Industry‑recognised Level 3 Diploma in Business Administration upon completion of 18 months
- 25 days’ annual leave, plus bank holidays
- £250 contribution towards driving lessons
- Annual Mears Fun Day – a company‑wide celebration
- Support from Mears Group Apprentice Ambassadors
- Apprenticeship events and reward trips
- Staff perks through Mears Rewards, including discounts on groceries, holidays, eye‑test vouchers, Share Save scheme, and more
All applicants must have the entitlement to work in the UK;
Mears does not currently offer visa sponsorship. All roles are subject to relevant background, identity and security checks before employment. We are an equal opportunity employer and a Disability Confident employer, valuing diversity and inclusion.
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