More jobs:
Pickers; Online Grocery Fulfillment | Retail | M&S | UAE
Remote / Online - Candidates ideally in
UAE/Dubai
Listed on 2026-07-15
UAE/Dubai
Listing for:
Al Futtaim Private Company (LLC)
Remote/Work from Home
position Listed on 2026-07-15
Job specializations:
-
Retail
Stocking, Distribution/ General Warehouse -
Warehouse
Stocking, Distribution/ General Warehouse
Job Description & How to Apply Below
What You Will DoOrder Picking & Fulfilment
- Pick customer orders accurately using handheld picking devices or mobile applications.
- Ensure all customer orders are completed within agreed Service Level Agreements (SLAs).
- Select products according to customer requirements, ensuring correct quantity, size, flavour and specifications.
- Prioritise urgent and scheduled delivery orders to meet delivery timelines.
- Maintain high levels of picking productivity while ensuring quality and accuracy.
- Carefully select the freshest and highest‑quality products, particularly fresh food, chilled, frozen, bakery produce and ready meals.
- Check expiry dates, packaging quality and product condition before picking.
- Follow FIFO (First In First Out) principles where applicable.
- Ensure substitutions are made according to company guidelines and customer preferences.
- Escalate unavailable products or quality concerns to the Team Leader.
- Pack customer orders carefully to protect product quality during transportation.
- Separate chilled, frozen, ambient and fragile products according to company procedures.
- Label orders accurately and prepare them for dispatch or Click & Collect.
- Ensure all customer orders are complete before handover to the delivery team.
- Report stock shortages, damaged products and inventory discrepancies.
- Assist with stock replenishment when required.
- Maintain inventory accuracy by following stock handling procedures.
- Support stock counts and inventory control activities.
- Follow all Food Safety, HACCP, Municipal and Health & Safety regulations.
- Maintain cold chain integrity for chilled and frozen products.
- Handle food products safely and hygienically throughout the picking process.
- Ensure workstations and equipment remain clean and organized.
- Achieve daily productivity and picking accuracy targets.
- Maintain a safe, clean and organised fulfilment area.
- Follow company operating procedures and online fulfilment standards.
- Participate in team briefings, training sessions and continuous improvement initiatives.
- Support additional operational activities during peak trading periods.
- Strong attention to detail and accuracy.
- Excellent organisational and time‑management skills.
- Ability to work in a fast‑paced environment.
- Good communication and teamwork skills.
- Strong customer‑focused mindset.
- Ability to prioritise multiple orders effectively.
- Basic technology skills to operate handheld devices or picking applications.
- Knowledge of food handling and product quality standards.
- Ability to work independently with minimal supervision.
- Physically fit and able to walk, lift, bend and stand for extended periods.
- High School Diploma or equivalent.
- 1–3 years’ experience in Retail, Supermarket, Warehouse, E‑commerce, Grocery or Fulfilment Operations.
- Previous experience in online order picking or grocery fulfilment is preferred.
- Experience using handheld scanners, RF devices or digital picking systems.
- Knowledge of fresh food handling and food safety practices is an advantage.
- Good communication skills in English (Arabic is an advantage).
- Ability to work flexible shifts, weekends and public holidays.
- Ability to work efficiently under time‑sensitive conditions.
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