Online Assistant

Rate: £13.23 per hour

Location:

Hereford Store, Hereford, HR4 0AG

Hours:

Part time, 12 hours per week
Contract type:
Permanent
Business area:
Retail
Closing date: 12 August 2026

Requisition :
Shift hours
THIS IS A SHOPPER ROLE. Shifts are 12 hours over 3 days or 16 hours over 4 days. YOU MUST BE 18 OR OVER FOR THIS ROLE.

Working in our stores:

Our stores are fast-paced environments where no two days are ever the same. They are at the heart of the local community providing outstanding value, quality and great service. As one of our Online Assistants, you’ll be the special ingredient that supports a joyful shopping experience for our online customers, so they get everything they shop at Sainsbury’s for.

• If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
• You must have Right to Work eligibility in the UK

What you’ll be doing:

• Picking and selecting the best quality products on the shop floor that online customers have ordered ready for it to be delivered to their doorsteps – or providing brilliant substitutions where products are out of stock
• Using a handset that plans your route around the store, what you need to select and how long you have to complete each shop
• Working behind the scenes dealing with customer queries, processing orders and helping to load the vans for our Home Delivery Drivers
• Always ready to serve our customers brilliantly, supporting with any questions, and proactively offering help
• Build great knowledge about our products, services and promotions to help provide recommendations
• Working flex