Beauty Account Coordinator

We are looking for an experienced Beauty Account Coordinator to join our dynamic London team, based in Mayfair.

The Role

As a Beauty Account Coordinator, you’ll be the key link between our office team and store teams, ensuring everything runs smoothly and to the highest standards. A mix of office-based work, home-based flexibility (one day per week), and in-store visits keeps this role dynamic and engaging.

Your key responsibilities will include:

• Team Management:
  Lead and manage store teams to ensure high standards of performance, including timekeeping, grooming, and client interaction.
• Performance Oversight:
  Monitor sales performance, providing feedback to both store staff and management to ensure targets are met.
• Store Visits:
  Conduct regular visits to stores to assess staff performance, provide coaching, and ensure adherence to company standards.
• Account Management:
  Maintain strong relationships with store teams and clients to ensure smooth communication and operational efficiency.
• Administrative Support:
  Manage administrative tasks such as updating records, coordinating schedules, and responding to store requests.
• Excel and Reporting:
  Use advanced Excel skills to track key metrics, including sales performance and team productivity. Prepare detailed reports for management and analysis.
• Proactive Problem-Solving:
  Anticipate challenges and work closely with store management to address any performance issues or operational hurdles.

Sound like you?

We’re looking for someone who thrives in a fast-paced, high-energy role, with the skills and experience to match:

• Strong Administrative
  
  Skills:
  
  Excellent attention to detail with the ability to handle a range of administrative tasks efficiently.
• Organisational Abilities:
  Strong multitasking skills with the ability to prioritise tasks and manage time effectively.
• Advanced Excel:
  Proficiency in advanced Excel functions.
• Team Leadership:
  Experience in managing teams and driving performance, particularly in a retail or store environment.
• Performance Management:
  Ability to monitor, review, and improve employee performance in areas such as timekeeping, grooming, and sales.
• Proactive Mindset:
  Ability to anticipate store needs and take initiative in problem-solving.
• Thrives Under Pressure:
  Ability to effectively manage a high volume of requests in a fast-paced environment.
• Flexible
  
  Schedule:
  
  Availability to work 5 days a week, including weekends as part of a rotational weekend schedule, with 1 day per week working from home.