More jobs:
Store & Online Customer Relations Lead
Remote / Online - Candidates ideally in
1000, Amsterdam, North Holland, Netherlands
Listed on 2026-08-22
1000, Amsterdam, North Holland, Netherlands
Listing for:
IKEA Gruppe
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
Retail
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
IKEA Amsterdam zoekt een Customer Relations Team Leader die dagelijks een team van 15–25 medewerkers aanstuurt en de klantenervaring verbetert in de winkel en online. Je vertaalt strategie naar actie en bewaakt planning en inzet.
Je werkt samen met diverse afdelingen en implementeert diensten zoals Scan & Go en andere digitale klantoplossingen. Daarnaast behandel je klantfeedback en rapporteert over resultaten.
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