Online Concession Coordinator

About the Role

We have a great opportunity for an Online Concessions Coordinator to join Harrods, who will be at the core of the day-to-day functions of an iconic luxury e-tailing site.

The Online Concession Coordinator will manage the product enrichment for our Online Concession and E-Concession partners, working through close liaison with Fashion and Fine Jewellery Brands. As an Online Concession Coordinator, you will account for checking and processing the range assortment for brands on a regular basis through our 3 production process models: vendor imagery, scheduling collections, and stock transfer orders.

You will be working closely with internal stakeholders such as Studio, Online Trading Teams, Buying, Product Data Teams and Distribution Teams to effectively ensure the process is seamless. By overseeing the enrichment process, you will be responsible and proactively monitoring the status of products within the production workflow to ensure that products are live on site in a timely manner.

A highly organised individual with an excellent eye for detail and a proven ability to work to stringent deadlines, whilst maintaining a high level of accuracy. You are somebody that is able to identify problems and demonstrate a use of initiative to implement appropriate solutions.

• Have excellent verbal communication and written skills specifically in regards to building relationships with brands and working collaboratively with internal stakeholders.
• Be highly organised with excellent time management skills and precise attention to detail.
• Hold ability to prioritise and manage multiple tasks simultaneously in a fast paced environment.
• Have flexibility and readiness to adapt to changing priorities.
• Intermediate experience using MS Applications such as Word, Excel and PowerPoint.
• Experience using SAP Retail would be desirable, but not essential.

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return for your hard work, you’ll benefit from a competitive salary and an excellent benefits package, including a company pension, flexible working, 25 days’ holiday and your birthday off, up to 33% in-store discount and a travel season ticket loan.

• company pension
• flexible working
• 25 days’ holiday and your birthday off
• up to 33% in-store discount
• travel season ticket loan

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths.

We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive.

What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #Together Harrods on Linked In, Facebook or follow us on Instagram @togetherharrods.

Time Type:
Permanent Department:
Online Trade (Jenson Truckle)

As one of the world’s most prestigious brands, and a highly sought-after employer within luxury retail, we aim to provide a working environment in which we can exceed both our customers’ expectations and the expectations of each other. To maintain our high standards, we invest as heavily in our people as we do in our products and store. As well as offering an unforgettable experience for our customers, we offer an exciting, challenging and motivating environment for our employees.

We demonstrate how we value our team through an extensive pay and benefits package, as well as through a number of programmes that reward and recognise employees for exceptional performance. Our employees can also accelerate their careers through opportunities to work with talented people, development training, and chances to raise their profile in the luxury retail sector.