FOC Overnight Operations Specialist

IOC Overnight Operations Specialist

Be the calm, confident voice behind seamless overnight flight operations.

At Plane Sense, Inc., every successful flight begins with a team of detail-oriented professionals working behind the scenes to support our aircraft, crew members, and clients. Our Integrated Operations Center is the operational nerve center of the organization, helping keep a dynamic aviation operation moving safely, efficiently, and with exceptional service.

Plane Sense, Inc. is seeking IOC Overnight Operations Specialists to support overnight flight operations within our Integrated Operations Center. In these roles, selected candidates will monitor assigned trips and aircraft, coordinate logistical details, support crew and client needs, and help ensure operational decisions are aligned with safety, service, compliance, and efficiency.

These opportunities are ideal for dependable, resilient, and resourceful professionals who are comfortable working overnight hours, weekends, and holidays as part of a mission-focused aviation operations team.

If you thrive in a fast-paced environment, enjoy solving problems in real time, and take pride in delivering outstanding service during the quiet hours when precision matters most, these opportunities could be a great fit for you.

In these roles, IOC Overnight Operations Specialists will play a key role in supporting safe, compliant, and smooth flight operations by:

• Maintaining strong situational awareness of assigned trips, aircraft, crew members, and flight schedules.
• Coordinating aircraft, crew, and trip logistics in accordance with company policies and regulatory requirements.
• Supporting crew duty and rest tracking, validations, client confirmations, and flight schedule legalities.
• Arranging details such as catering, crew meals, transportation, accommodations, FBO coordination, parking, slots, and international or CBP requirements.
• Reviewing operational factors such as weather, NOTAMs, and TFRs to support informed decision-making.
• Communicating across departments with professionalism, urgency, and a solutions-focused mindset.
• Representing Plane Sense culture and values by prioritizing safety, service, teamwork, and continuous improvement.

We are looking for highly reliable, service-minded professionals who can remain focused, composed, and proactive in a dynamic overnight operations environment. Successful candidates will bring:

• Strong critical thinking and creative problem-solving skills.
• Excellent verbal and written communication skills.
• A high level of independence, accountability, and attention to detail.
• Resilience, professionalism, and the ability to manage multiple priorities.
• A customer service mindset and the ability to support clients, crew members, and team members with care and urgency.
• Comfort working overnight shifts, including weekends and holidays.
• Proficiency with Microsoft Office, Windows, internet browsers, and the ability to learn additional software systems.

Education & Experience

• Bachelor's degree or equivalent experience preferred.
• Minimum of three years of experience in a service industry required.
• Minimum of three years of experience in a direct client-facing role required.
• Aviation operations experience preferred.
• Plane Sense IOC experience preferred.

Work Environment & Schedule

These roles are based in the Plane Sense Integrated Operations Center in Portsmouth, NH and require frequent computer and phone use. Highly qualified candidates may be considered for remote work. The overnight schedule consists of four consecutive 10-hour shifts, 8:00pm–6:00am, and may include weekends and holidays. The work can be fast-paced at times, requiring focus, sound judgment, and the ability to manage competing priorities.

Why Join Plane Sense?

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