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GAP Team Member - Sales Outlet; N129671

Remote / Online - Candidates ideally in
Wembley, Greater London, HA0, England, UK
Listing for: Next
Remote/Work from Home position
Listed on 2026-10-01
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail Support, Retail Sales, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 21000 - 26000 GBP Yearly GBP 21000.00 26000.00 YEAR
Job Description & How to Apply Below
Shifts you are applying for

14hrs p/w;
Sun 13:45 - 18:00;
Fri 16:45 - 21:00;
Sat 11:30 - 17:30

About the Role

Join the GAP team! As a Sales Associate at GAP you will play a key role in creating a memorable and engaging experience for every customer. You’ll be the face of the brand, connecting with shoppers, sharing product knowledge and supporting store operations across all areas. Your passion for retail and ability to deliver a first-class service during each interaction will make you an essential part of our team.

This role is ideal for someone who enjoys working with people, takes pride in delivering excellent service, and contributes to a collaborative, high-performing culture.

Key Responsibilities
  • Deliver outstanding customer service and support across sales, fitting rooms and tills
  • Drive sales by recommending products and using suggestive sales techniques
  • Maintain a clean and organised welcoming store environment
  • Follow all store procedures for handling returns, exchanges, and customer concerns
  • Support operational processes including restocking, back of house tasks, and store presentation
  • Work towards individual and team goals to contribute to overall store success
About You
  • Strong communication and interpretation skills
  • A customer first mindset and positive attitude
  • Ability to learn quickly and adapt in a dynamic retail environment
  • Passion for retail and delivering high standards in everything you do
  • Flexibility to work evenings, weekends, holidays and varied shifts

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.

This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.

What's Next

As part of your application you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial Interview so we can have a chat to find out more about you.

In order to apply for this position you must not have had an unsuccessful online assessment (as detailed above) in the last 6 months.

Best of luck!

#Assistant #Customer #Shop #Associate #Consultant #Delivery #Colleague

About Us

In 2021, Next and Gap were delighted to enter into a joint venture, trading the well-loved Gap brand within the UK. We are looking for Merchandise Assistants to be part of the joint venture business supporting the brand operating within the Next plc group.

Today, Gap is represented globally in more than 1400 stores in over 40 countries, and online with headquarters in New York, London, Shanghai, Tokyo and San Francisco. Our clothing celebrates modern optimistic American style, rich in heritage, crafted with care, where our essentials are iconic, and quality endures. We stand for inclusivity for all; we champion diverse ideas that transcend generations, geographies, and genders.

We do more than make clothing, we shape culture.

If you have ideas, are creative, talented and want to work with other phenomenal people, leaving the world a little better than how we have found it, we'd love to meet you.

About The Team
  • 25% off most NEXT, MADE*, Lipsy*, Gap
    * and Victoria's Secret
    * products (
    * when purchased through NEXT)
  • 10% off most partner brands & up to 15% off Branded Beauty
  • Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
  • Company performance based bonus
  • Early VIP access to sale stock via Direct to Desk
  • Life assurance
  • Annual Travel Card Loan
  • Sample Sales
  • Fantastic L&D opportunities
  • Flexi-Hour Scheme
  • Direct to Work
    - Discount online and instore, collect your items the next day for free from your place of work or local store
  • Support Networks
    - Access to Network Groups to empower and celebrate each other
  • Wellhub
    - Discounted flexible monthly gym memberships, with apps, PT sessions and more

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term…

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