Agent​/Investigator, Asset Protection; Chicago, IL

Job Description:

At Abercrombie & Fitch, quality is in our roots and we’re on a mission to honor this rich heritage. With an unwavering focus on our customer, we strive every day to deliver a unique and welcoming experience, whether in our stores or online. Our three global brands, Abercrombie & Fitch, abercrombie kids and Hollister Co., are the embodiment of our passion for incredible product.

At the heart of it all is our amazing 500-acre campus, nestled just outside of Columbus, Ohio. With an open work space, inspiring views, and even a place to gather as a team around the fire pit, our Home Office fosters a diverse and inclusive culture that consistently seeks the input of our associates and focuses on the future. We are looking for leaders, visionaries, and creatives who are willing to roll up their sleeves and write the next chapter in our brand’s legacy.

This role is based out of Chicago, IL and supporting stores in the surrounding areas.

What Will You Be Doing?

Responsible for the execution of Asset Protection initiatives in assigned locations (4-8 stores), as well as, implementation of shortage reduction programs in high shrink location(s)
Partner with local store management to meet strategic Asset Protection objectives

Effectively leverage business and sales performance as a means for shortage reduction

Participate in store associate training regarding approved Asset Protection initiatives and workshops

Routine assessment of store operations, pre-shrink indicators, and safety compliance measures through operational audits

Provide clear and consistent training to all store personnel on safety communication guidelines and current crisis management protocols

Proactively monitor controls and conduct surveillance to identify and investigate associate dishonesty

Conduct investigations and interviews for inventory, cash loss, and violations of policy

Conduct surveillance using CCTV or floor techniques to apprehend and deter theft in accordance with the company apprehension policies

Initiate and support investigations related to Organized Retail Crime while partnering with Zone ORC Investigator and local law enforcement

Complete special projects as assigned by Regional Manager of Asset Protection What Do You Need To Bring?4-year degree preferred2 or more years of experience in the Asset Protection field or relevant experience in retail setting

Strong communication and interpersonal skills

Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines

Ability to work nights, evenings and weekends appropriate to retail business needs

Must pass a comprehensive background investigation

Must have a reliable means of transportation

Preferred to be Wicklander - Zulawski trained in interviewing

Must fulfill all physical requirements including standing and walking

Benefits & Perks As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

Incentive bonus program

Annual company wide review process

Flexible spending accounts

Medical, dental and vision insurance

Life and disability insurance

Associate assistance program

Paid parental and adoption leave

Access to fertility and adoption benefits through Carrot Access to mental health and wellness app, Headspace Paid time off and one paid volunteer day per year, allowing you to give back to your community

Seven associate wellness half days per year Merchandise…