Online Fulfilment Team Member

Reports To:

Online Fulfilment Assistant Manager

Location:

The Nest, Woods Way, Goring-by-Sea, BN12 4QY

Contract Type:
Part Time, Fixed Term Contract

Hours per week: 24

Working Pattern:
Thursday, Saturday & Sunday

Start date:

19th November 2026

End of Contract Date: 30th December 2026

Bird & Blend Tea Co. is an eco-conscious, people-focused, award-winning & B Corp-certified Tea Mixology company on a mission to spread happiness & reimagine tea!

Bird & Blend was set up & is run by Krisi & Mike, who met whilst studying Politics (of all things!) at university.

Building Bird & Blend from scratch while staying true to their ethos & values has been Krisi & Mike’s passion for over 10 years.

From the early days of packing tea in their bedroom & attending markets, to now, with an awesome team, multiple retail stores & a thriving international online store, Bird & Blend is leading the way in tea innovation in the UK.

Bird & Blend has grown out of a core belief in doing business in a better way. This is ultimately our why - it’s why we are in business & what we believe in. Of course, we want to welcome as many people as possible into our Magical World of Tea but fundamentally it’s what we care about other than great tea that makes us magical.

You can read heaps more information about us and our mission here:

This role is about more than just picking orders, packing boxes and creating shipments as we really care about our customers and our people. Full training will be given for this role but possessing the following traits will all be essential: efficiency, competitiveness, organisation, cleanliness & very high standards.

We are looking for a team member to work 24 hours per week
- Thursday, Saturday & Sunday. Normal Operational hours are between 7am-10pm, Monday
- Sunday, at our Back Ops site “The Nest” in Worthing. Weekend work is required for this role. Hours and shifts may vary from 7am-10pm.

Hybrid role although based in Fulfilment you may be required regularly to work in other areas of Operations such as the Warehouse or the Production department if demand is below forecast.

This fulfilment role requires standing and being on your feet for the duration of each shift.
Christmas Period:
During the week commencing 21st December 2026, the business operates with reduced team members and some departments may close. Team members will be required to take annual leave during this period where requested. If insufficient annual leave has been accrued, any required time off will be unpaid.

• Pick and pack online orders efficiently whilst offering the highest level of personal customer experience as possible. We love making sure our customers have a great day!
• Up for the challenge of beating targets and smashing deadlines.
• Organising packing stations, keeping them fully stocked, tidy and ready for the next day.
• General assistance across the departments for tasks like stocking up shelves, prepping products for shipping and stocktaking.
• Engaging with Seasonal products and launches to share the excitement with our customers.
• Excellent attention to detail to ensure packing accuracy & correct postage presentation.
• Creating outstanding unboxing experiences that make our customers smile.
• Keeping the department clean, tidy and safe.
• Assisting in the Warehouse and Production departments when required.

Of course there are, for all the hard work you will get:

• We are proud to be a Sunday Times Best Places To Work 2024 employer.
• Friendly and supportive team culture:
  
  Enjoy working alongside a team of like-minded individuals who value collaboration, camaraderie, and fun in the workplace.
• Membership of company…