Ecommerce Coordinator Online Orders

Manage ecommerce orders and international shipping on-site at Coastal Peoples Fine Arts Gallery in Vancouver, BC. Use customer service and data analysis daily.
The full-time Ecommerce Coordinator manages online product listings, inventory, order processing, and customer communications. You will analyze website metrics and sales reports, support promotions, and maintain consistent gallery branding. The role also supports Indigenous artwork sales and respectful customer experiences.

Key Responsibilities:

Monitor online orders and process domestic and international purchases
Coordinate packaging, shipping, and shipping documentation for artwork
Respond to customer inquiries and resolve ecommerce issues
Analyze website performance, sales data, and customer behavior
Maintain digital records and support online promotions
Requirements:
One to two years of ecommerce experience
Experience managing content, products, inventory, and online listings
Strong copywriting, editing, and image uploading skills
Proficiency with Microsoft Office or Google Workspace tools
Ability to handle delicate artwork professionally and accurately
Apply ecommerce coordination, organized shipping, customer support, and analytical skills to help Coastal Peoples Fine Arts Gallery grow online sales.